Chosen Solution
I went to toys r us bought my son a brand new game. Came home and he tried to play it but when you insert it into the system nothing shows up. The screen is working the buttons all work, camera is working so i try an old game, one i know was working same thing its as if there is no game in the system even when there is one?
The cartridge reader is probably bad. It either has bent pins or it could have been returned from someone else with possible liquid damage or something. If you just bought it, I would return it asap and just get a new one. The cart reader is a pretty easy fix as long as your soldering skills are decent but why go through the trouble when you can just return it.