Chosen Solution
I had an expanding battery issue about 6 months ago and got my battery replaced. The new battery worked fine until this month, but now my surface only stays on when plugged in and no longer works on the battery. The status indicator says “255% available (plugged in)”. When I ran a battery report, it looked like at the beginning of this month the battery capacity increased by 50x, then precipitously declined over the next 3 weeks until now, when the battery capacity shows -1 mWh. I ’ve been reading about Schottky diodes being possible causes of this. Is there any way to know if the battery is the issue, or if it’s something else like the battery Schottky diode? Chips from battery report are below:
there could be two reason:- Battery itself has started malfunctioning as surfacepro 4 batteries available in market are not upto that standard and stop working. its not easy to get a right battery for surfacepro 4. I have gone through this problem. replaced 100s of batteries in surface devices but always had problem with pro4 batteries.Motherboard issue- While replacing battery a isolating diode (that isolate adapter power and battery power and power up the device in absence of adapter) gets burnt out most of the time. then device stopped recognizing the battery. Need to replace the diode in this case. better to contact a person who know more about surface devices.
