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I have a 32" rca LED LCD HDTV model# LED32B30RQ Great t.v. but today it is stuck on The “initial setup” screen and it sits off to the left side of t.v. (my right) and my remote nor the buttons on t.v. are useless for some reason ….please please help me
Hi @ dyanawebber.dw Try a power reset. Switch off the TV power outlet and disconnect the TV power cord from the outlet. Press and hold the TV’s Power button for 30 seconds and then release. Reconnect the TV power cord to the power outlet and switch on the outlet. Turn on the TV in the normal manner and check what happens next.
You have a failed EEPROM on the signal (main) board. Location is U16. This eeprom is difficult to remove. In this case you can order a a main board ($75). You must be sure to get an exact replacement. I have repaired many of these. with eeprom replaced only ($15.00 plus labor). Thanks for asking, Matt of Martins TV Repair.
Im sorry to say but the ONLY WAY. You can get it back to tv… is if you have the remote.. If you lost the remote download the app on your phone that would make it a universal remote and you be able to cancel or continue the process. I turnt off the tv then unplugged it from the back and unplugged it for 30 mins and still nothing. I found my remote and pressed cancel and my tv back
