Chosen Solution

its not plugged in and this is the screen i have i tried doing the reset thing where you hold the volume up then let go volume down let go and hold the lock screen button but it did nothing please help

i follow this but it lead nowhere https://support.apple.com/en-us/HT201412

You must perform a DFU mode restore.

  1. close all programs that are open in your phone. 2). connect iphone to computer via USB power cord or lightening cable.
  2. on iPhone, press and hold the slide power button for 3 seconds.

im not sure about your question, the picture shows the phone needs charging.