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Samsung NP300E5A after i got a windows update the device has been stuck in a boot loop since then it goes like this: samsung logo with loading wheel cmd prompt flashes for a brief moment it says attempting to recover installation undoing changes made to your computer after a few minutes restart and back to square one p.s i’ve tried to open windows recovery but all it did is flash a black screen, have a flash card with windows 10, have no idea how to boot from it UPDATE: during the loop, I’ve managed to open winpeshl.exe by pressing spacebar and selecting maximize, can this help?

Hi, Try getting onto BIOS on startup by pressing the F2 key few times when the laptop first starts. When in BIOS go to the Boot menu and select the appropriate device type as the 1st boot option i.e. cd drive or USB, not the HDD. Save the changes, insert the recovery drive into the laptop and then restart the laptop. It should now boot from the recovery drive.

Hi! Good job on preparing a drive with a Windows installer, it can always come in handy! To boot from the drive: Completely power off the machinePower on the device and press [F10] until a boot menu appearsFrom here, use the arrow keys to select the boot deviceHit the enter key once you’ve selected the appropriate deviceReinstall Windows (there are many guides on how to do this) Hope this works and you are able to fix your machine, ThinkAlex