Chosen Solution

Hi My son says that his hero Plus stops recording after a couple of clips and it will only record if he turns it off and back on again, then it will record a few more times and stop again? Can you help?

It is very likely that the camera is crashing because the SD memory card is not fast enough to handle the write speeds of the video recording. You can learn more here where gopro provides a chart of compatible memory cards based on the camera model: https://gopro.com/help/articles/Block/mi