Chosen Solution
Tried different keys but still the screen says hibernating
karenprice43 , You could try a reset, disconnect it from the power adapter, take the battery out, hold down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on. There is also a link below addressing the issue you can check out. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://answers.microsoft.com/en-us/wind…
