Chosen Solution

My Ue boom. works fine when connected to a phone, but when i connect it to my PC the audio coming out is absolutely terrible. Does anyone know a way to fix this?

What solved this for me:

  1. Connect the speaker and choose the MEGA BOOM Stereo device. Often you will get no sound when you do this at first.
  2. Once selected turn the speaker off and back on again and when it auto reconnects it should connect the speaker device and work correctly.

If the above didn’t work try this as this worked for me for one of my machines.

  1. Connect the speaker.
  2. Go to Control Panel\All Control Panel Items\Devices and Printers and remove the “dongle”
  3. Go to Control Panel\All Control Panel Items\Devices and Printers > right click on the MEGABOOM headphone icon and choose properties > Services > uncheck “Handsfree Telephony
  4. Set your sound output to MEGA BOOM Stereo device, which will produce no sound.
  5. Restart your MEGABOOM, once reconnected it will work correctly.

I have this issue on Windows 10 as well. There has to be something strange with the hardware being used in the mega boom. Windows picks up 3 separate devices when I connect to mine, a dongle which the driver will not work for, the hands-free headset, and the speaker. The handsfree headset is locked in at 16bit sound and sounds terrible. The setting is also locked out in sound manager you can’t change the bit rate for the headset device. I tried everything from getting drivers to work with the “dongle” that is seen to disabling things in the device manager, updating bluetooth drivers, etc.

I have the same problem with my UE Boom 2 when listening on my MacBook Pro. Just fixed it by changing the Sound Input to Internal Microphone instead of Boom and keep UE Boom on Sound Output only. Hope it helps. Cheers, C

I would suggest trying this guide for fixing Bluetooth audio quality on windows: https://www.youtube.com/watch?v=55yn-zF_…

Go to Control panel > Devices & Printers > Select your device > Properties > Services > Uncheck Handsfree telephony Hope this helps

You need to make sure the sound output is set-up as “UE Boom 2 Stereo” NOT “UE boom 2 Hands Free”

Might be there is a problem in the port of your computer.

Changing settings from UE handsfree to UE stereo fixed the problem. Thanx heaps!

On my PC (XPS 15 running Windows 10), I was able to resolve the problem by going into Sound>Manage Sound Devices. There I found two UE BOOMs: headphones and headset. I disabled headset and then selected “Headphones UE BOOM 2 Stereo” in the volume pop-up menu and it worked a charm. Hopefully this helps