Chosen Solution
While using just the left bud, it suddenly got very quiet. I assumed the battery had run down, but it hadn’t. Both buds still work, but the left bud volume is MUCH softer, so as to be unusable. I’m trying to decide if this is a mechanical issue or software issue. The problem occurs across multiple devices, after unpairing/repairing, and with and without the Wear app. The software is up to date through the Wear app. The bud is not visibly clogged, but is there a way to take off the metal sound screen for cleaning? The teardown video doesn’t show this.
Hey, I had the same issue. And literally, just minutes ago I pulled the bud apart. I just pulled with my fingers but that was risky I’m sure. A small knife or something thin like a pick girth might make more sense.
I don’t usually do my own repairs. But I have this face mixture I use for razer burn on my face. It’s like 95% rubbing alcohol.
I took a cotton ball doused it with the alcohol and lightly rubbed the inside of the buds. I used an air blower I have for my keyboard and made sure I didn’t leave any cotton inside.
The buds sound totally fine now. Saved me from having to send it to samsung and paying for them to just inspect it. Horrible Cx service.
Careful if you try it, but it worked for me. Hope it helps.
i took out the mesh part behind the eartip and there was a small filter behind it and i took that out and gave the mesh a clean and the sound is way louder than brand new
Insert a needle in one of the holes of the mesh and gently pull it out. Clean it and place it back. Its fairly simple, Kudos!
There is a little hole at the bottom of the bud, just below the touchpad. Blow in it a few times, and the gunk should go away. I hope this helps.
The way I fixed this problem with my galaxy buds + was by removing the earpiece and cleaning them. make sure to remove the pieces and clean thoroughly. another common problem can be that you haven’t updated the buds, there is an app for both ios and android. look for it on the app store/ google play store. you might need to force update the buds hope this helps
