Chosen Solution
Ok don’t xr is on Apple Care and here on Maui Hawaii we have no apple store…of course so I send it to the mainland and then I got a msg back saying we found water damage inside the charging port…..ok so my question is the phone will not charge thru the lightning port but when I put it on. A 15 watt wireless charge pad I get the white light lighting up on the Mophie pad but nothing on the phone any ideas what I should do to fix this Thanks for the help
@tal75 I suggest that for now you do want to go ahead and treat it like any other water damaged device. You want to stop continuing to try to charge, sync or otherwise use your phone. This may further damage your phone and potentially can make a bad situation worse. The next thing to do is to clean it. Disassemble your phone using these guides. You must remove all EMI shields. If you do not remove those, you might as well not do anything. After you removed those, clean the whole board, connectors and all with +90% isopropyl alcohol. Follow this guide , and even so it was written for an Apple iPhone 3G all the points are still pertinent to your phone. While you clean your board, check for any obvious damage, like burned or missing components etc. When it is properly cleaned, replace the battery. All these steps are to avoid delayed failure caused by corrosion. Best thing to do would be to clean it with an ultrasonic cleaner, but if you do not have access to one, this will at least help. Once all this is done, reassemble your phone and reevaluate. Until it is cleaned, everything will only be a guess. It is possible that you have a bad lightning connector assembly. iPhone XR Lightning Connector Assembly Go ahead and change that one. Even with all this, water damage has only a small chance to be fully repaired, but at least you can give it a try.
