Chosen Solution

New A plus won’t switch on after 1st charge.

phillipa0902 , Try holding the power button in for up to 10 sec’s to see if it will power up. Try charging the phone 3-4 hours again and try powering on. If it is still not powering on return for replacement/repair /refund. Find link below for your manual. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://download.lenovo.com/consumer/mob