Chosen Solution
She has opened played on it for about an hour, tried to play one of the game cartridges she has and the inno tab screen froze. We took out the game cartridge, turned of the inno tab and now it won’t come back on again. We have plugged it in to the charger and the green charging light comes on but the inno tab still won’t come on even when it is plugged in.
Hi @rkelly0313 , Try resetting the tab and see if that restores it. Be aware that this will erase any data that you have saved (not on the SD Card but in the internal memory), as the tablet will be restored to its’factory default condition. It will be like when you first bought it.
