Chosen Solution

Dropped my laptop, nothing broke, but now my wireless adapter is missing and can’t be found in the device manager or in the wireless connections screen. My wireless button is orange instead of its normal blue light and clicking it doesn’t change it to the blue light. All that is showing in the Network Adapter of my Device Manager is my ethernet (Realtek RTL8102E/8103E Family PCI) and not my Wireless LAN which used to show. The wireless adapter is also not found in the Control Panel —>Mobile PC—>Adjust Commonly Used Mobility Settings. HP Network Assistant also doesn’t work, which I also uninstalled and reinstalled. At the start up screen, I receive a notice that Wireless Module is not found. Here’s what I’ve done so far, but with no success:

  1. Updated to the latest BIOS version
  2. Made sure the Wireless LAN is enabled in the BIOS screen
  3. Ensured that there weren’t any errors in the Network Adapter in the Device Manager
  4. Sleep mode disabled in Power Management in Device Manager
  5. Downloaded wireless adapter driver updates
  6. System Restore to a previously working condition.
  7. Opened the back of the computer where the wireless module is and reseated it just in case it shifted out of place when the laptop dropped. I did this by unscrewing the wireless module and putting it back into position. I did all of this and my wireless adapter is still not found. If it was showing up then at least I can enable it if it had become disabled, but this is not even the case. On the exterior, nothing is broken. So I’m clueless on what to do. Please, please, please help.

Problem fixed!!! I tried one more time & reseated the wireless module & now my wireless network adapter is being recognized. Thank you all for your assistance.

i had the same problem once in my system just check the wireless driver and update the driver . check the windows update . make sure power management is uncheck in wireless driver properties . if nothing works than at last contact hp http://support.hp.com/gb-en/drivers and i hope that solves the issue . thanks

same problem..is your wifi being disabled?