Chosen Solution
Hi guys, My Xbox One has recently started having problems connecting to my controllers. It is generally fine when sat really close to the console (no more than 2 feet) but as soon as I sit further away it constantly disconnects and can take several minutes to find connection again unless I move closer to the console. I have three official controllers and it does the same with all of them so I assume it must be an issue with the console. Any help you can give would be hugely appreciated! Would resetting the console help? I’ve had the issue for a week now so please don’t suggest turning it off and on! Thanks, DK
Hi, You might have a loose or disconnected WiFi antenna cable connection in the console. Here is a link to the Ifixit repair guide for a Xbox One WiFi board. You will notice if you scroll down to Step 15. (or 16) the picture showing the WiFi antenna cable connection. Xbox One Wi-Fi Board Replacement Be aware of the possibility of voiding the warranty as stated in Step 1 of the guide. Hopefully this is of some help.
