Chosen Solution
My iPhone5 can’t find wifi networks at all. My other Apple devices/iPhones can. I tried to reset the settings and fully restore the iPhone using iTunes with no luck. The on/off button for wifi is working, and I do have a wifi address in the About section. What could it be? Is this a software issue or hardware issue?
Well if you have restored it and checked all settings I would assume its a hardware issue. Its possible the WiFi antenna has come unplugged or has gone bad. If its still under warranty then you could try taking it to apple and they may just replace the phone for you. If not, or an apple store not near by….Then you should open up the iPhone and make sure the antenna is snug and plugged in on the bottom of the motherboard. If you still can pick up any networks, I would order a replacement antenna and replace it. The antenna itself is a cheap part and isn’t a difficult replacement. Hope this helps!
I was having this issue too. ATT iPhone 5 purchased in June 2013 and suddenly I couldn’t see wireless networks in the menue unless I was sitting on top of the router. Would also lose LTE and/or 4G connection and was on Edge. My battery life was horrible because the phone was always trying to connect to something. Went to both ATT and Apple for help. ATT sent me off to Apple, and Apple had me reset my network settings. I tried that, and the issues continued. I saw on a different forum something about the antennae being in the back of my phone. I had just recently put on an aluminum chrome case that I purchased from eBay (http://www.ebay.com/itm/400445259608?ssP… 9.l2649). As soon as I removed that case and put back on the plastic one, the connectivity issues are gone. The case must have been blocking the signals. I would recommend removing your case and seeing if the problem improves.
- Switch to flight mode
- Switch on wifi
- Reboot
- Connect wifi, wait for the icon to appear
- Switch off flight mode
- go to bluetooth settings and switch on bluetooth
- wait for the bluetooth icon to come up
- go to wifi settings and seeif your networks are there.
so here is what worked for: you need to go to settings and reset network settings. then power your phone off. put your phone on a zip lock back and put it in the freezer for 10-15 min. then power your phone back up, it should be fixed. It may last a couple of hours first time, so you may need to repeat it. Also, i have read somewhere that the router security settings (WAP/WAP2, etc) may prevent iphone from connecting to it.
My wife had this problem with the 5s, we could see some networks, but not ours. The fix for us was to turn off the “HIDE SSID” in the router settings.
This is a bug of your network or maybe you just download a new app on your iPhone? If you downloaded an app, try to restart your iPhone and then connect WiFi again. Or this is a reference about how to fix WiFi connection problem.
The freezer method did allow my iphons’s wifi to turn on because before my phone’s wifi bar was greyed out. However, after I was finally able to turn my wifi on, no networks would show. I tried the suggestion from above about resetting the network and trying the freezer again (having faith since my first problem with wifi was fixed by the freezer method.) I was glad for about 5 minutes when the network came up, but the symbol at the top with the wifi bars quickly changed back to 3G. I was hoping that since it worked for about 5 minutes maybe if I repeat it will fix the problem completely. Unfortunately this was not the case. If anyone please has the answer to this it would be greatly appreciated. I am desperate to fix this and will try anything.
Quick Tips for Wi-Fi Not Working on iPhone or iPad
- Check your Wi-Fi Router
- Make Sure Wi-Fi is on And You can See Your Network
- Check All of Your Cables and Connections
- Restart Your iPhone/iPad, Router, Cable/DSL mode
- Reset Your Network
- Reset Your Router If your iPhone or iPad continues to have Wi-Fi problems, you can try to reset the router by turning it off for 30 seconds and then turning it on again.
