Chosen Solution
Hi, so on my J3 2016, I went to turn it on one day but it didn’t. I just assumed it was dead, so I plugged it in. When I plugged it in the phone vibrated, so I thought it was charging and left it there. Fast forward 3 hours later, I come and check on it, and it doesn’t power on. How can I fix this?
Thanks in advance!
What causes you to believe this is the black screen of death? What steps have you taken to narrow this down? Your description doesn’t rule out a simple power, battery, or charging issue.
Hi @random_user_101 Generally if the phone works properly with nothing on the screen, it is a screen related issue. You can check the screen connection easily from the connector on the backside of the phone. If you are still having screen problems, you may need a replacement screen assembly.
