Chosen Solution
While the lid of my Macbook Pro can close all the way, if you close the lid and then take your finger off, it bounces back up about an eighth of an inch. From what I can tell, the force of the locking magnets is being overcome by the opposing force of a hinge that doesn’t want to shut all the way. The screen has never been replaced and the case has never been opened. The laptop has taken a minor two-foot drop once, but that was a long time ago.
I have the official answer from Apple itself: my lid wouldn’t stay closed because the battery had swollen, causing the case to bend. (No, unfortunately my Early 2015 13-inch MBP is not a part of an exchange program by Apple. Oh well.) The more the battery swole, the worse the flex/bend. This not only prevented the lid from closing properly, but also explains why there could still be keyboard marks on the screen even though the lid wasn’t able to fully close. This quote sums up my experience exactly: It may start with a trackpad that just doesn’t click like it used to. Or you may notice that your laptop doesn’t sit flush to the desk anymore. Eventually, your laptop’s case may start to warp and bulge, and you’ll know for sure that you’re dealing with a swollen battery. While a swollen battery can be dangerous, we’ll show you how to deal with one so that it becomes nothing more than a minor inconvenience. The repair cost $100 for labor and $180 for parts, so $280 plus tax. They replaced the entire case including keyboard and trackpad, though they did leave the bottom plate intact, which was disappointing because I had installed some vinyl pads after the original feet wore through. Not sure if I have any different hardware than before other than those two things, but they were authorized to use refurbished parts if needed. When I asked what that meant, the team member said that these are parts that may have been pulled from other machines, but tested and confirmed working properly. Gave them my macbook on early Friday afternoon, got it back early Monday afternoon. Knowing that the swollen battery’s out of the way, now even more interested to upgrade that hard drive given this may be the best 13-inch macbook ever built. (And now re-built, again, after it’s already had one keyboard replacement.) I’ll never buy another Apple product again without AppleCare. It used to not be necessary, but these days it’s a requirement.
If your system has not been physically damaged the hinges may need to be replaced. The clutch mechanism in the hinge maybe bad. Here’s the IFIXIT guide you’ll need to follow to get the display off to gain access to the hinges MacBook Pro 13" Retina Display Early 2015 Display Assembly Replacement Update (09/15/2018) Here’s the needed parts: MacBook Pro 13"/15" Hinge, Left - P/N 818-2882MacBook Pro 13" Right Hinge, Antenna/iSight cable - P/N 818-2781
This issue found on my new macbook pro 2019 one weak later after purchased…if you close the lid and then take your finger off, it bounces back up about an eighth of an inch.