Chosen Solution
My daughter’s Kindle Fire HD6 has suddenly stopped charging. As long as the tablet is plugged in, it will power on and is fully functional. However, the battery indicator at the upper right corner never shows the charging “lightening bolt” and the battery percentage will never go past 1%. When you unplug the tablet, the battery quickly drops to 0% and the tablet shuts down. I opened the back cover and took a look at the charging port, including the soldering to the motherboard, which all looks fine as far as I can see. I’ve tried resetting by holding down the power button and that had no effect. So what’s the most logical problem - bad battery? Bad charging port? I’m lost. Thanks for any help!
Rachel “As long as the tablet is plugged in, it will power on and is fully functional” means that your charger and charging port supply enough power to the tablet. The very first thing I suggest is to replace the battery and then re-evaluate.
I have the same problem. It will not charge beyond 1%. I exchanged the battery but that doesn’t seem to help, either. I would like to try a factory reset but need 30% charge for it.
Its a big problem the these battery’s thy need to just be replaced.Kindle Fire HD 6 Battery Replacement
It simply works! Charging upright does the trick, no matter how insane that sounds in reality it works! I can confirm that there’s no lose charging port, nor any other lose parts (like when shaking the device it’s all firm & tight) and there where no issues at all with the device… it’s unbelievable and unheard of, charging upright is at least a workaround! I would love to hear a scientifical explanation for this specific problem because it’s definitely not missing air circulation like mentioned before, it’s also not a lose part from what I can tell! It’s so freaking insane… and thanks to that person posting this here first, it reduced the time I had to mess with this to 20 minutes, search the problem (fire 7 & 1%) brings this thread up! I even signed up here just to say ‘thanks’ and confirm the “fix"!
Your kindle either has a battery issue or a logic board issue
I’m astonished to report that the vertical-orientation thing worked for me as well. I’m not sure my situation was quite like everybody else’s though. When I started, the battery did show the lightning bolt and gave the impression it was charging, but it never went past 1%. For reasons clear in the details below, I was pretty sure the battery was ruined. But stumbled across this post and figured, what the hey, I’ll give it a try! At first it didn’t seem to make a difference, but at some point suddenly it went past 1% to 2 and now to 5. So I think our Kindle is going to be another success story of this weird and improbable solution. I was in the middle of researching what replacement Kindle to get. But I was disappointed to see the new Kindle 8” kids’ edition tablets are being panned for being slow, and I don’t relish having to pay again to turn off all the cosmetics ads and stuff like that anyway, so I’m delighted that this Kindle may be a survivor after all. DETAILS: My situation is that my daughter (who has severe autism) brought the Kindle in the bath with her b/c we somehow missed hiding it away the way we usually do. After my outpouring of relief that she hadn’t been shocked by the battery, I shook all the water I could out of it, and threw it in a bag of rice with a few drying packets over the weekend. I wish it had a user-openable back because I could hear the Kindle struggling— it kept trying to reboot itself over and over and I wished I could just take the battery out to prevent damage, but with the glued on back I figured I risked doing more damage doing this than I’d prevent. Eventually it seemed to run the battery down (probably way down) with this and I didn’t hear more from it. I checked at about 24 hours and saw there were still moisture droplets visible behind the camera lenses even a day later, so I put it in the sun (still in the rice) for a half hour at a time on each side for a while, hoping to heat it enough to evaporate the liquid and let it escape (but not get so hot as to melt the plastic). That was a delicate balance. After 48 hours it did start successfully when plugged in, and I thought at first it was fine, but when an hour of being plugged in didn’t get the battery past 1%, I figured the battery was ruined. I was just in the middle of researching what replacement Kindle to get when I stumbled across this post and gave it a try. I am really surprised to say this but it does seem to be working. It’s possible my battery as just so depleted that it took a long time just to get above 1%, but I don’t think so— the first night I attempted to recharge it I had it plugged in for over an hour and it never went past 1%— but this time, vertically, it only took it a few minutes to break the 1% barrier. So I think it’s the vertical orientation. This breaks every law I thought I understood about electronics, but I’m thankful to whoever figured this out.
i tried the upright position and it did not work are there any other tips?
Mine was stuck at 20%. Vertical didn’t work. A factory reset helped for a while, but it got stuck again. Also, you can’t do a factory reset from the menu unless you are over 30%. For a 2020 HD10, you turn off and then press off & vol. up to get a debug menu, where you can select factory reset with up/down and off. (found at https://www.amazon.com/gp/help/customer/…) A couple of weeks later, it was stuck at 20% again. I went to the reset menu as above, but instead of factory reset I selected “Wipe Cache Partition.” Now it is charging and I don’t have to restore from backup and lose some stuff in my apps.
