Chosen Solution

i have a g priv and nothing shows up on the screen when i go to turn it on. it worked the other day and now suddenly when i tried to turn it on nothing happens.

Press the on button three times. That failing, change the battery.

Take battery’s out. Hold all the buttons then replace battery’s then turn on

Mine won’t turn on but when I close the battery door it does a quick flash of green but it won’t turn on or anything after that how do I fix it?

I just bought mine today, charged it up, used it a few times throughout the day, turned the vape off, went to use it again 2-3hours later and NOTHING.. it won’t turn on, I see no notification of any lights, I checked the batteries & charged them, at 100% and the device still won’t turn on.. I’m confused on why it would suddenly stop working & for what reason?

Mines won’t turn on at all charge battery and then bought a battery charger still nothing lights will come once I put it on the charger but after that nothing

Same, SMOK &&^&^$^ SUCKS!!!! CHEAP ASS POS MADE BY CHINESE KIDS FOR 10 CENT AND CHARGE US 75$ FOR IT. I HOPE SMOK GOES BANKRUPT THEY ARE A $@$*!& COMPANY. DO NOT BUY THEIR PRODUCTS UNLESS YOU LIKE THROWING YOUR MONEY AWAY.

I’ve had the same problem numerous times with my g-priv ProPod. Think I’ve finally found a fix. I removed the battery and put it on charge, I was surprised to see the screen still on. But then I just unplugged it and reinsert the battery and its been OK for the day so far. Probably not recommended by the makers but if you’ve tried everything else here maybe this will work for you too.

I followed your instructions Craig and surprisingly, it worked first time!! You is the best

I purchased the H Priv 2 about a month ago. The first one worked about a week and the screen died. It would fire, but no screen, it wasn’t in stealth mode. The company I purchased it from replaced it. So great, grabbed new, freshly charged batteries, popped them in, vaped on and off for about 3 days. One day, it just wouldn’t turn on. Doubled check batteries in another mode, fine. Bought new batteries, charged them (I always charge externally) and still nothing. I’m so irritated! I contacted the company and demanded a refund. I will never buy another smok product!

Thank Craig, Followed your advise and it worked, the only thing I would add to your advise is that when you remove the batteries and press the big and the small buttons at the same time, keep them pressed while you re inserting the batteries, thn when you finish re inserting the battery then press 5 times.

Brilliant. Thanks sami zeidan, you method worked… yay.

Yes remove the batteries wait at least a minute. Make sure the batteries are fully charged hold both buttons, reinsert the batteries and if needed hit the fire key 5 times for restart. Viola!? Has worked for me in the past, must be the way to reset.

Hey guys u need some help iv just bought the g priv 3 and just done software update now it won’t turn on could u please help

There is obviously something wrong with the priv. I am getting the same issue. Mine is 2 months old. Not been dropped. Smok is definitely crap. I am moving on to something else. And you should too