Chosen Solution
I have plugged in My Own Leaptop to my computer and would like to reset the name. But it will not show as connected. The USB is fine, I just changed the name on a Violet Leapfrog doll with the same USB.
Hi, Has it worked before OK, when connecting it to a computer via USB? Have you got the Leapfrog connect program installed in your computer? This will install the drivers so that your My Own Leaptop will connect via USB Update (05/26/2018) Hi, Use a strong light and a magnifying glass to check the USB port to ensure that all the pins are there and that they are straight and parallel with each other. Also check for any lint etc., which may be in the port enclosure. If there is use a vacuum cleaner to suck it out or if necessary use a wooden toothpick to gently dislodge anything trapped in there. If the port seems OK perhaps it has become dislodged from the systemboard. Here’s a link to the ifixit Leapfrog My Own Leaptop Keyboard Buttons Replacement Guide which may help in gaining access to the systemboard so that it can be inspected.
The item and software have been discontinued in 2018. I’ve been trying to do the same but finally found the answer on leapfrog website. That’s a shame. It’s a good toy and it’s going to waste because I can’t reset the personalization.
Mine forced an update which then disables us from administering the myownleaptop. OK so this might happen but they should make the old version available to those who still want to use their purchase!
I found this on another iFixIT site. Maybe it will be helpful. " The old version of Connect for Leaptop is available from the Internet Archive. It took me several tries to download but once I got it installed it worked and all the audio files (for names, etc.) are still available (at the moment) on Leapfrog’s servers. The original url was: http://lfcdownload.leapfrog.com/en/pc/my… The archive.org version is https://web.archive.org/web/201706151424… I had to DISABLE my internet connection when starting the program - otherwise it wants to (really, forces you to) “upgrade” connect and the new version doesn’t support the Leaptop. Then, I had to re-enable the internet to get the software to work once it was running. Eric Lofgren - July 8 thank you, thank you, thank you!!! Heather Manis - October 25
Hi Evan Ryan, I suppose you are mentioning about the USB cable is fine. I would like to know more about the history of this devices, If device has been dropped from a height? Liquid was contacted with the devices? Check on the device if the mini USB port if it has been damaged or loose. you might need to open up to check if it is soldered in place .
Hello. For French USERS, use this modified link (similar as above) to configure your leaptop : https://web.archive.org/web/201706151424… To apply configuration, it’s MANDATORY to have or create an account in leapfrog website through the Connect application and declare it as NEW TOY. Otherwise your leaptop cant be configured , even if you have messages like it’s configured. French : pour les utilisateurs français, utilisez ce lien de l’application française. Vous devez avoir ou vous créer un compte leapfrog afin de pouvoir appliquer la configuration, autrement le logiciel vous laisse croire qu’il configure votre jouet mais jamais la configuration n’est appliquée. il faut déclarer le jouent en tant que nouveau et le reconfiguer de A à Z.
