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Dyson Cordless yellow (v6 animal or motorhead? ) upright stick vacuum and handheld) At first when I put Bumblebee ( I named her after Transformers) on the charger the light came on and the vacuum went vrrm for a second before dying , than after that nothing just a click , now just silence and no light .. reminiscent of old car in the winter when the starter or alternator go out . I d like to know if there is a way to know which the problem is and if it’s something I can myself fix and or replace.

Hi @lambkahla, If your Dyson v6 Absolute vacuum cleaner turns off unexpectedly during use or no longer turns on, see the Dyson v6 Absolute Turns Off Unexpectedly or Won’t Turn On problem page for possible causes and solutions. How old is the vacuum cleaner? Dyson battery packs usually have a life span of 3-4 years. It may be that the batteries are failing to hold their charge and need to be replaced. Even rechargeable batteries have a life span. Here’s a link to a video that shows how to remove /replace the battery pack in a Dyson V6 Animal. Replacement battery packs are available online. Just search for Dyson V6 Animal battery pack to get results for suppliers of the part.

Had the same problem. cleaned the unit and even bought a new battery. Still did not charge. Here’s all the problem was… the stick had a clog in it near the brush head. Once i cleaned the head… problem solved. Check to see if the unit will hold a charge without attachments on it. If it does… the problem is the attachment is clogged. Don’t ask me why it would not charge with a clogged attachment, but so is the case.

This worked for me. Can You Reset A Dyson Battery? Yes, it is possible to reset your Dyson battery. That is usually done as a troubleshooting step when the vacuum doesn’t run, even when the battery is charged, and you’re pulling the trigger. To reset your Dyson battery, you’ll have to: Unplug the charger from the wall.Plug the charger back in again.Connect the charger to the Dyson vacuum.Pull the trigger and hold for 20 seconds, even though the vacuum doesn’t turn on.Let go of the trigger. Remove the charger from the vacuum and continue using it like normal. This combination of steps will reset the battery and get your Dyson vacuum running normally again.

My D6 battery light quit working but the battery was 3 years old - I got a new battery and it would work (came changed) but the charger LEDs would not light. Turns out the cord got pinched behind the bracket. I redid the layout and it started working but the old battery would not light up all day on the charger so it is just dead. The new D6 also will shutoff after it is running for a while but not a lot. I found some dust matting in the brush head so I think that was a warning sign to clean it. Have to take a flat screwdriver and twist the grey button about 1/4 turn to unlock/remove the plate on the brush head to get at the clog. My first Dyson still cuts out so much it is really unusable. The adapter barrel and the battery are slight different that the newer D6 I got so are not interchangeable. Sigh…

This worked for me: Clean it thoroughly (videos on youtube) and then, unplug it with the vacuum out. Plug back in. Replace vacuum. Hold down the “go/ vacuum/start” button for 20 seconds. This reset gave my vacuum new life!