Chosen Solution
Hey everyone, I need some help. I have a macbook and time warner wifi but my connection always drops (in and out) and seems to be very slow. I was reading some posts here and someone named Dan suggested purchasing WiFi explorer in the iTunes app store so I did. I don’t really know what I’m looking at with the wifi explorer though. There’s a bunch of access points because I live in an apartment area. My signal is 86% and my router is about 7 feet away from me. Channel 6 (if that means anything), Width 20 MHz, and 2.4 GHz band. I read that I can change my band to 5 GHz and that might help. But i have no idea how to do that. Can anyone help me out? Update (07/17/2016) Thank you for responding!!! @danj I have Time Warner Cable but am currently at a hotel in a different country - also on vacation but the same thing is happening with a lot of websites where it takes forever to load or just partially loads. I’m not really technical savvy so I don’t really know how to alter the settings as you suggest. How do I go about altering to the 5 GHz band? Is this something I can do via my own computer for my own router and also for the hotel router? I just checked the wifi explorer for where I’m staying and I have these stats: Signal 79% Channel 161, -1 Width 40 MHz Band 5GHz Max rate 300Mbps But I know for sure my Band at home is only 2.4GHz and I’d like to change that as you suggested but I don’t know how. Thanks for the reply and hope you had a great vacation! Also … I do not have a local system that is connected via the ethernet side at my home. Do you think its an issue with my hardware? Since now I’m on 5GHz at the hotel and still having the same issues?
Sorry Nelly I was on vacation ;-} You’ll need to tell us who’s router (AP) you are using so we can aim you to the settings you’ll need to alter on it. You may need to talk with your provider if they have it locked down. As you are in a very congested WiFi area I do strongly recommend altering to the 5 GHz band. At least the number of conflicting radios will be less as 5 GHz doesn’t travel as far but it also offers better throughput (speed) so its well worth switching. Do you have a local system besides your MacBook Pro which is connected on the Ethernet side?
frist go to a lib. and see if your mac is doing the same thing as it is doing at your house if not call time warner and get your equipment changed then if that did not work go to the apple store and have them do a diagnostic done and see if that works if that did not go get a wifi exender i will link one for you http://www.walmart.com/ip/Netgear-EX3700…
