Chosen Solution

I dropped my wd passport ultra external drive for my computer and now there is a loud clicking noise and it will not show up on my laptop and when it does it shows up as something else which I still can’t access. Is there any way I can get this fixed and where?

Clicking sound means there is physical damage on the hard drive, and it is having difficulty reading the surface of the disk. If your drive doesn’t show up in a computer, unfortunately you will have to take the drive to a professional, but it will be extremely expensive to retrieve your data.

http://www.drivesaversdatarecovery.com These guys/gals are pretty well the top of the pros and proud of it. High $.

I have 2 external drives and when connected via a USB 3 hub they made a clicking sound. Connected them directly to the front panel of my desktop and they work fine. It appears that they require more power than my powered USB hub could supply.