Chosen Solution
The system of my computer is Windows 10. When I plugged in my USB hard drive it just doesn’t turn out and shows that “USB device not recognized”. I have upgraded all the drivers. They are up to date but still not working. What can I do with it?
Hi, can you check the USB device from the Disk Management? Way to check with these steps: Press Win Logo key + R and then type: Diskmgmt.mscFind your USB device there. Give me the feedback, thanks.
Try shutting down Windows from the Start Menu. When shut down unplug the computer for about 5 minutes. Plug back in and turn on. Now try plugging in the USB device and see if it is recognised. Let me know if it works.
Hi @jityvub Had you tried on another computer and another USB port? You mentioned it is a USB hard drive. Do you have model no of it? When you connect the drive to your computer, I presume it is a mechanical HDD, do you hear any weird sounds coming out from the hard drive? e.g. some tick tick or motor spin and stop abruptly?
