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when is turn my tablet it just says “Samsung” on the screen but when is press the power , the down volum button and the home button is says “installing system update” but when it finishes it says error. Can you help me?
Does it say anything else than error? or is it just ’error’? Software is most likely corrupt then. Steps to Factory Reset Samsung Galaxy Tablet: Turn off device by holding power button until the display is off.After that Boot your device into Recovery Mode. You can do this by holding the Volume Up + Home + Power keys. When the Samsung Logo pops up, stop holding the power button but keep holding the rest.Once your android device is in Recovery Mode, Go to the “wipe cache partition” option and select it.After that go back to the recovery main menu and reboot the device by “reboot system now” option.If the device again stuck on Android Boot Loop power off by other method specified above and follow the steps above again. This time also “wipe data/factory reset” and then reboot device. Now your device should come out of the Android Boot Loop and at the first time the device will take some time to reboot. If these steps still don’t work then you may need to restore the software on your device via Samsung Kies. If I can remember you do it via Tools > Firmware upgrade and initialization. This will prompt you to enter the model number and the serial number of the device which is usually at the back of the device or in the battery compartment. If the Samsung Kies method does not allow you to download the firmware for your device then you’ll have to go to http://www.sammobile.com/firmwares/ where you type your model number of your device to find the firmware for your device. Make sure you choose latest version to the network it was mainly with. Samfirmware instructions (After the file has finished downloading): Extract (unzip) the firmware fileDownload Odin v3.10.7Extract Odin ZIP fileOpen Odin v3.10.7Reboot device in Download Mode (press and hold Home + Power + Volume Down buttons)Connect device and wait until you get a blue sign in OdinAdd the firmware file to AP / PDAMake sure re-partition is NOT tickedClick the start button, sit back and wait few minutesBefore moving to step 11, you may want for it to get to the welcome screen as it sets up the device.Wait until it says pass. It is then safe to unplug after that.
