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I don’t know what to do can you please help me what should I do
Hi, Try performing a factory reset on your tablet. Be aware that a factory reset will erase all your user data and downloaded apps. It will restore your tablet to a factory default condition. It will be like when you first bought it. Before you perform a factory reset: Ensure that the battery is charged. Do not leave the charger plugged in when you perform a reset. Remove the external SD Card (if any installed) Here is a link that shows how to perform a factory reset. https://www.youtube.com/watch?v=QoiLEpT3… Be patient, it takes a little while for the reset to complete.