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My wife let her Kindle Paper White’s battery get so low that the screen froze. Last night she put it on charge and this morning it still had a frozen screen and it hadn’t charged. Here’s what you need to do if it happens to you. Fasten it to your computer. Your computer will not recognize it. Hard-boot the Kindle by holding the power button down for 20 seconds or more. Nothing appears to happen. Leave things as they are for an hour or so and it will then tell you that it is charging (with a never-seen-before screen). Again, your computer still won’t recognize the fact that it’s fastened to it. Leave things alone! Eventually, the Kindle will shut down properly, it will reboot, your computer will recognize it and it will start to charge normally. You don’t need to “eject” it from your computer, just leave it alone and it will charge fully and then you can use it. When the battery gets SO low, it’s a game of patience and I suspect the same is true of other stubborn frozen screen situations.
I have a Kindle 1 and I always turn it off when I am finished using it. Well I have not used it for a while and now I need it for classes and when I went to turn it on I saw that it had a Critical Battery error on the screen. My Kindle only has a Quick Start guide which is practically useless so I did not know how to reset the machine. I did some research online and through trial and error I now have an amber light! My screen is still showing the error, but I am going to let it charge for a couple hours before I reset or operate again.
- Tried holding the Power button to the side for 20+ seconds (multiple times)
- Tried holding the Power button to the side for 30+ seconds and then holding the Home button for 20+ seconds (multiple times)
- Removed the back cover and unscrewed the battery and left it out of the Kindle for 10 minutes to kill any residual battery connection
- Put the battery back in the Kindle, fastened the battery and closed the cover no change up until this point
- Held the Power button to the side and pressed the Home button at the same time for 30+ seconds and Eureka the amber light came on!
all the help screens for my kindle to do with frozen screens say to turn it on and off again. This simply does not work. There are tantalising links to other pages but, hey, this being the modern age when nobody does anything that is useful, constructive or businesslike, the links all lead back to the original advice - turn it on and off again. Utterly useless. How many people get paid to construct illusory comforting forum/websites etc? Save the money and get people in that can actually do some proper work - just a suggestion. Certainly not happy.
try googling repair a frozen kindle screen, or hold slider button for about 30 seconds and then while holding slider in on position push on home key for about about 20 seconds and a screen should come up where you can type in reset and it will change screen to recovery mode and then push r button and your kindle will start again, you do lose books but they are easy to replace back on kindle if you have them in a library on pc. This is better than a kindle that doesnt work, please note this is for the kindle keyboard ereader. Hope this helps at least one person!!!! Regards Viv
Mine’s got part of the screen frozen, then restarted the kindle. Still frozen, but I see that there’s a part of the previous frozen screen moving, now the screen got better, but there’s still a part frozen, I reset it again, and this time I have 1 part frozen with the pencil’s background , other part frozen with the restart tree screen and an other part showing the movement and working. According to the screen that still working, the battery is over half it’s capacity, I tried removing the battery and placing it back, and I still have the same problem. The battery was charging fine, but the computer couldn’t recognize it. I’ll try fully charging it tonight, let’s see what happens.
Help me my kindle three is half frozen looks I dropped it Tried hard booting n soft booting Really I think one more faulty device in India ==
I found this solution here https://www.errorsolutions.tech/error/ki… I follow the solution No.2 and it sort it out.
If your Kindle frozen not solved after hard reset, then you can take the other steps to resolve your issues. To fix Kindle frozen issue, contact the Kindle support number or check out the link given here for the instructions.
By saying “sleep screen” I take it you have one of the good kindles and not that fire crap. Press and hold the power button for over 10 seconds. This should force a complete reboot. Please let go when the screen goes off. If you continue to hold it down for over 25 seconds, you could trigger a device reset which is not a bad idea. After it comes up, connect to a pc (hopefully not windows 10 anniversary update) and see how you are doing for storage space. I use a kindle voyage and that version complains when you are running low. My older kindle (keyboard or 3rd gen) just does what you describe in your question and thus I would have to plug it into pc and delete stuff, if that not fix your issues, contact amazon kindle support
Visit: https://www.ireadebooks.com/kindle-froze… If your screen still gets frozen after Hard Reset, Don’t worry. Check out the steps given below.
- Charge the Kindle battery. Charge it for at least an hour and see if the Kindle is working properly. If your Kindle was frozen due to low battery then this will solve your problem.
- If your Kindle is still frozen go for a soft reset. Press Alt, Shift, R keys at the same time to do a soft reset. Your kindle screen would go blank and come back to life after some time.
- If your Kindle is still frozen after the soft reset then you need to go for a hard reset. You can do a hard reset as follows:
- Make sure the battery is charged.
- If the Kindle is connected to power supply, switch off the supply and remove the charger cord.
- Turn the Kindle and take the grey cover off.
- You will see a small hole below the word “Reset”. Insert a paper clip in the hole and press gently for about 10 seconds.
- Your Kindle screen would go blank and the Kindle will restart. If it doesn’t happen immediately, give it a few seconds.
- If your Kindle is still frozen after a soft and hard reset, you can try replacing the battery. After using these options still getting issues, don’t worry. Contact Kindle Support experts.
