Chosen Solution
While using my laptop, a crash occurred from out of nowhere. It took me to a screen that was blue with white text, the text said a bunch of things I didn’t really understand. I think it is some sort of error message. Is there something I’m doing wrong or is there a way I can fix this?
The most common causes for this are errors with the RAM or hard drive. The hardware may be faulty or corrupted. You can find our troubleshooting page and try to address these issues here.