Chosen Solution

my printer prints everything that should be yellow as pink. what is causing this and what can i do to fix this . i have replaced both cartridges.

Hi, I assume that you are referring to a Kokak ESP C315 printer? Does the problem also occur when you try to copy an appropriately coloured document or image using the printer’s control panel or only when you try to print from a connected device or both? Try resetting the printer back to its’ factory default condition to see if this resolves the problem. Here’s how to do that:

  1. Press Home.
  2. Press the down arrow to select Printer Settings, then press OK.
  3. Press the down arrow to select Reset All Settings, then press OK.
  4. When you see the message, “This will reset printer settings to factory defaults,” press OK.