Chosen Solution
I have bought this phone on march this year.And for almost a month now it has been giving me problems with charging the phone.I can put it in charger for 8 hours but still find it at 3-17%.
The prospects of fixing this issue are good, though it might take some investigation to figure out just exactly what’s causing the problem. This guy has some good advice. Lots of suggestions to try. I will also say that there are several other questions with similar issues, with BLU phones specifically. As a BLU owner, I know my own phone can be janky sometimes. I once had my battery get stuck reading 11% for a whole day. I finally used it until it ran out of juice and then charged it nonstop back to 100%, and haven’t had it happen again. This might be more complicated, though. One of the questions (Why is my Blu Studio not charging?) has several suggestions as to why it’s happening and how to fix it. Sometimes there’s glue where it shouldn’t be, or sometimes it’s a matter of cleaning the port itself. Other times, it’s from overcharging the battery. Good luck!
Hi @kessy , Have you tried a different charger or connected the phone to a USB port in a computer to see if the battery charges properly? If so and it is no different perhaps the battery is failing or there is a problem with the phone’s charging circuit. Unfortunately BLU only give a 6 months manufacturer’s warranty on the battery (in the USA that is) and as you bought the phone in March, your battery is now out of warranty So to determine if it is the battery or the phone that is the problem you will have to buy a replacement battery (search online for a supplier that suits you best) and find out. (I think that if you return the phone to BLU for a warranty repair, suspecting that it may be the phone that is the problem and it turns out to be a defective battery that they will charge you for finding this out.) If a new battery doesn’t solve the problem then most certainly you should make a claim for a manufacturer’s warranty repair as BLU warrants the phone for 12 months. Consult the warranty statement that came with the documentation that came with the phone or here is a link to find out what you have to do to make a warranty claim
Get a new cable. The same problem happened to me. The quality of the cable actually degrades over time.
