Chosen Solution
I just got this phone yesterday and when I plugged it in to charge everything seemed normal but when I looked at my percentage and it was lower than what I started with. I figured oh maybe there is too many apps open so I closed all of them except the one I was using and then closed that right after. But it still continued to drain while charging. I tried turning on lower power mode and turned the brightness all the way down just an extra measure and it is still continuing to have this problem. Why is this happening. Again I just got it yesterday.
Hi, Try fully charging the battery with the phone turned off and then disconnect the charger and turn the phone on and use normally until the percentage drops to about 75% before trying to charge it again to see what happens?
Did you buy a used one or a new one? If you buy a used one, the battery can be draining because its old. Try to use a new battery.
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