Chosen Solution
The bag cutter is not cutting the bags correctly (they are still attached to the rest).
Another possibility is that the position of the blades shifted from a bump or lose screw, etc. and the resulting misalignment could render any tool useless. could you describe and/or post some pictures of how they the cut is coming out? that way we can assess based on pulling at certain points along the bag or rotation of cutting path could narrow down the issue. thanks
Your bag cutter might be dull, and it’s really inexpensive to buy a new one! You can follow this bag cutter replacement guide to replace it.