Chosen Solution
When candy or sugar is placed into the device and it is turned on, the device does not spin like a cotton candy machine normally should.
Hello, If your device has power but it still does not spin, it is likely that you have a blockage obstructing your device. If your device has been used without being cleaned it is possible that residue is stopping your device from spinning. Properly cleaning the extractor head can resolve this issue. If the extractor head is clean but it still does not spin, the motor may have gone bad. Your best course of action is to buy a replacement. Follow this link for additional help Nostalgia Electrics PCM805 Troubleshooting Carlton.
It will not spin and I need it to
Mine is not spinning either, the center leans to one side.