Chosen Solution
On my Samsung Galaxy Grand Prime, Model#: SM-S920L, why won’t it recognize when I install a micro sd card for expanded memory? I’ve tried an HC 8Gig card as well as a Samsung brand 32Gig card but it won’t read that there is a card in there at all. Is the reader damaged? The prongs of the reader have to meet the pads on the sd card, right? So maybe the prongs are bent? How can I fix this issue PLEASE!
The phone appears to be dual sim, with the main sim reader having a microSD reader at the top. My guess is the microSD card reader pins have been damaged or bent. Unfortunately if this is really the case a new one would need to be resoldered on. Not much people would do this as a rework station is needed, if you can find someone that does micro-soldering they can do this for you. I think you should be able to visually inspect for damage easily with the use of a microscope and looking into the slot with a light source.
Hi, Just double checking that you have inserted the card(s) until they ‘click’ into place and that to remove the card(s) you have to push it in further so that it springs back out. Also have you tried mounting the SD Card? Go to Apps > Settings > Storage > tap Mount SD card.
