Solved Why Doesn T It Recognize New Cartridges Hp Printer

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why doesn’t my 2540 hp recognize new cartridges

Hi Doug, Are the cartridges HP brand? HP has recently pushed firmware in a number of their printers which causes the printers to reject third-party brand ink cartridges. For more information (or other tips if they are HP brand) here’s the official HP page about cartridge errors in your model: http://support.hp.com/us-en/document/c03…