Chosen Solution

When connected to my mp3 player via auxilary cable my speaker switches itself off after 10 to 30 min. Is there anything that can be fone to fix it?

Hi, According to the specs it has a rechargeable battery which is charged via the USB port. It also says that it has 5 hours play time depending on volume level and audio content. It takes 3 hours to charge. Most MP3 players do not supply power to external devices, so it will powered by its’ own battery. It may simply be that the battery is not fully charged or it is faulty and not fully charging. Suggest that you plug in the USB charging adapter that came with it, leave it on charge for 3 hours, then try it and see how long it lasts. If it still behaves the same as before check your warranty expiry date and request a refund/replacement if still in warranty

It only happen over Bluetooth connectivity. And also only when you play the music considerably low. If you play the music louder as compared to normal it will not happen until and unless the battery is low. To fix this play the music louder. And ofc it isn’t possible in all conditions. If you want to play the music low and not have it turn off use an AUX cable to connect the speaker with your Apple/Android. Then is it will not happen no matter how low the volume it. Be sure to reduce the sound of the speaker from the speaker it self and inc volume from your phone. Otherwise there will be a Buzz irritating sound.

This problem just started for me a few days ago. I though to myself “whats different?” Well, I’m playing the music over AUX cable now. I tried to conect my phone via bluetooth and oddly enough, every time the music stopped(speaker still on, music still playing on PC.) I made a sound with my phone and the music from the pc came back. I think this might be a battery saving bug. They do say that if the speaker does not play music for 10 minutes it will enter power saving mode. Maybe it doesnt realize that there are epic tunes coming in from via AUX. Sent JBL an email about this. maybe they will respond ^_^ EDIT: JBL response: ‘‘Please try to reset the speaker by doing the following: While the speaker is on, press and hold the Power and the Volume - buttons. As soon as the speaker turns off, you can turn it on to fully reset the speaker. ’’ I worked for me. the speaker has been on all day :)

This is not a fault and has nothing to due to battery, volume, AC adapter or…. The cause of the problem is unsuccessful connection. To solve this problem, choose one of these: 1- Turn on headphone before Bluetooth of your device(lap, pc, phone, …). Then turn on your headphone and wait for the green flashing lights turn off and stay the blue lights only. 2- Or- after connect, don’t play music. First disconnect headphone Bluetooth on your device (any device such as Lap, Pc, Phone,…) then reconnect it , and wait for the green flashing lights turn off and stay the BLUE LIGHT only. the problem is solved! Now you can listen to music as long as the battery is not empty.

Guys I also had the same issue. My JBL Flip 3 started misbehaving. It was automatically turning on and turning off. I tried everything from my side but same problem. Then luckily I solved mystery. You have to reset the speaker by pressing (+) And phone call button(which is used to play/pause/receive calls) at the same time. And note YOUR FLIP 3 MUST BE CONNECTED TO POWER ADAPTER AT THE TIME OF RESET. After the device turns off, Turn it back on and before connecting to phone unpair jbl flip 3 from your Bluetooth settings. Hope my trick will work for you guys too. With Regards Piyush Dev

Solved - After turning the volume up on the laptop and down on the JBL speaker (so same overall volume) the speaker no longer cuts out every 10 mins. Perhaps has something to do with the level of sounds that the JBL speaker is receiving through the cable which is putting it into a sleep mode. Regardless, this has solved the problem and it no longer goes silent every 10mins, thank goodness. (HP Elitebook laptop, JBL Onbeat wifi speaker, and connected through an AUX cable)

Hi @Gregorio Perez Rivero Sounds like the battery is failing and needs to be replaced. Here’s the ifixit JBL Flip 4 Battery Replacement guide that shows how to do this. Replacement batteries are available from ifixit (see the parts listing in the guide - note the shipping restrictions) or available online from other suppliers. Just search for JBL Flip 4 battery to get results

I had the same issue. If the reset doesn’t work. Contact JBL or take it back as faulty to were you purchased it from likely a battery issue. I returned mine to PC world for a replacement.

For my case, I have 2 laptops that will connect to Flip 4, let’s make them A and B. B is the one that I will use to listen to music whereas A is my working laptop which rarely using it. When Flip 4 is turned on, it will connect to A first and then to B. So the primary connection is to A which will be the timeout connection. So if I’m listening to music through B but over some time it will be disconnected due to the primary connection to A is idle for over a period. There are 2 ways to solve the issue: i) Disconnect the connection from A ii) Make A your music listening device