Chosen Solution
My iPhone 6s Plus won’t recognize touch anymore? I’ve had it for a little over 2 years and have kept it protected in a shell case with a touchscreen protector since day one. I usually store it in a protective pocket in my backpack when I’m on the go and haven’t damaged it at all physically. It seemed to start tripping out with flashing grey lines at the top of the screen. The touchscreen wouldn’t register any touch while these lines appeared. After a few seconds, the lines would go away, and everything would go back to normal. Now, it doesn’t register any touch to the screen at all. Outside of Seri communication through headphones, it’s useless. I took it to Apple and was told, “it can be fixed by replacing it,” which makes sense and doesn’t make sense all at the same time. Verizon told me I’d have to pay it off and then buy a new phone. Has anybody else dealt with this?
This is a common problem with iPhone 6 Plus’s—we recently wrote a story about it. The issue is that the Touch IC is failing, and the only permanent solution is to replace it with a new chip. There are currently a few repair shops throughout the U.S. that will perform this repair, but since Apple refuses to claim responsibility for this design defect your options are: a) Take it to a microsoldering specialist b) become a microsoldering specialist or c) buy a new phone. None of these solutions are ideal, and we hope that the manufacturer will extend their warranty period or offer compensation for folks like you, but for now you’re stuck between a rock and a hard place. Keep us posted on your repair story and best of luck!
Did you try doing a hard reset? That always worked with my old iPod touch, just hold down the power and home button until the iPhone reboots and see if anything has changed. All data will be safe with this simple method
