Chosen Solution
I turn on tv, get smart screen logo as always, picture, then it goes to black, then smart screen, and just repeats over and over. Sometimes no sound. This started immediately after I set up a smart tv in another room, just a coincidence I’m sure-strange timing! Turned off tv, cable box, unplugged all, changed HDMI cord.. help!
Hi Karen Shelton, Could you please verify the model number of your TV? Try a power reset and check if that resolves the problem. It doesn’t take long and is always worth a try in these instances. Here’s the procedure; Turn off the TV Switch off the wall power outlet that the TV is connected to (if yours has an On/Off switch) and disconnect the TV power cord from the power outlet. Press and hold the TV power button for 30 seconds and then release. Reconnect the TV power cord to the wall outlet, (and switch on the wall outlet). Turn on the TV and check what happens.
Hello Sounds like you have a backlight issue….. I just repaired on of these the other day,,,, just a couple capacitors hope everything works out
