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I got this tablet for my dad I checked it out everything is in working order but even though this tablet stays home and is always connected to the Wi-Fi signal it always drops my signal out of nowhere when I go to the settings it says that the Wi-Fi is turned off not the actual box itself but actual status of the Wi-Fi signal stating turned off this !#^&@! me off or upsets me since I’m connected to a home Wi-Fi network this happens every once in a while and sometimes the connection is sturdy and won’t be interrupted by other times when I am on Chrome or one of my apps that uses in that it’s suddenly disconnects can someone explain to me how I can get this fixed or is it just an error that cannot be fixed please help me in addition a quick note no other device in my household suffers from this problem so I know it’s not the Wi-Fi
Hi, Try starting the tablet in safe mode and check if the WiFi gets turned off or not. Since you say that it is random you may have to use it in this mode for a while. If it stays on then a downloaded app is the cause of the problem. The trick is to find out which one. You’ll need to uninstall the downloaded apps, one by one, and check the WiFi connection in normal mode, between each uninstallation to see if the problem is still there or not. Once the problem does not occur then the last app that you uninstalled will be the culprit. Given that it is a random event it may take some time to find the problem.
