Chosen Solution

My Samsung Galaxy Tab 3 keeps shutting itself off. I have no idea why it does this, but it’s starting to annoy me. I can be halfway through a game when it does this.

The most likely culprit is the battery connection inside the device. I can only assume that the power interruptions happen while you are holding, setting down, or picking the Tab up. My Tab 3 10.1 would turn off and back on while I was playing a fighter pilot game; so I was moving and tilting it constantly. I thought it was the game until it did the same thing while watching a video, after just setting it down. It is just a momentary loss of connection. What you will need to do is take the tablet apart (carefully) and secure the battery to device connection. Most people just put a piece of tape over it, or criss-cross two band-aids over the clasp. I think it’s pretty sorry that Samsung didn’t do anything about this problem in the Tab 3, when the Tab 2 had the EXACT same problem.

Same problem like a lot of people, samsung asked me to pay 160 euros to replace batery….but its quiet new….. shame on you samsung… you should response for your fabric falls. Update I fix it !,,, .. so i opend the plastic back of the tablet and changed the protecting tape on the batery contacts. I put 3m Electric tape! It had not switched off 4 days now. Hope this helps some of you

Hello Lynne, It sounds like your battery could be going out, if you have had it for about a year and a half or so this would be right on schedule for it crap out. However before going about replacing the battery I would back up all your information to your sd card. I use mybackup free should work for your case or upgrade to pro to access the info from other devices or use cloud storage. Then go into settings and find the reset tab and factory reset your device then load your back up and see if that helps! If it doesn’t I can help you further with the battery replacement! Hope this helps! :if you find this helpful please vote up the answer to aide to my rep, I will do the same! Thanks Lynne!

Option 01 Connect tab to Samsung kies and try to update firmware More info, http://www.samsung.com/us/support/faq/FA… if your system running with latest base-band Option 2 Connect your device to your computer. Open the Samsung Kies software on your computer and click on the Backup/Restore tab.The backup process will begin backing up your personal data.Once it’s finished, click the Complete button.On your Samsung device, go to Apps, then Settings, then tap Backup and Reset.Tap Factory Data Reset and follow the prompts.After the reset, open Samsung Kies and click on Backup/Restore.Click the Restore button and select which files you would like restored to your device. Click Complete when you’re done.

I had the same problem with samsung tab 4 10.1 it kept turning off and on was driving me crazy sent it back I bought a new Samsung with the money it done the same turning off and on then I realised it was the magnetic case cover that was causing it lol

It isn’t the battery, it isn’t software. it is a connection inside. 4 minute fix. Open the back, remove the stock tape on the three contacts and replace with black electrical tape. I hear a band aid will also work, but the electrical tape is likely cheaper. I used a white plastic knife to open it. From open to close it took all of five minutes. Here is the video. https://www.youtube.com/watch?v=1L0ihzx3

I found the magnetic book design cases for the tablet caused the tablet to go into lock the screen mode when I bent the case behind the back, it happen every time when I took case off I had no more issues I hope this helps anyone with this same troubles I know as how frustrating it becomes after awhile not knowing what’s going on

One more suggestion that has solved my problem. The newer devices have a way to automatically turn on or off the device using a magnet embedded in the cover/case. If you are using a cover that does this, the magnet may be causing this. I decided that the auto on/off wasn’t that necessary and I cut the little magnet out and the problem went away. The magnet on my device was in the cover that covered the upper left quadrant of the screen. Update (11/02/2015) If anyone has one of the Tablets that turns on or off automatically when you open a cover case, a tiny magnet is hidden in the cover that triggers a sensor in the upper left quarter of the screen. There may also be tiny magnets hidden in the over that keep the cover closed. All those magnets can trigger the device to shut off. I found them all and used a razor blade to remove them and all my problems were solved.

I had the same problem with my Tab 4 turning off periodically (I mean a lot). I finally realized that it was the case I had my Tab 4 in. There are sensors along the top and bottom of the Tab 4 (and you can’t see them) but when I changed the case it works great. Took me almost 2 months to figure this out.

I had the same problem. Samsung wants $150 to replace the battery (out of warranty) and it was obviuosly a power issue, I replaced the micro USB cable on the charger and VOILA all is well. I guess over time the cord got kinked or bent one too many times and the battery wasn’t getting a full charge.

hi: Lynne go to setting : then go to display : go to time out : press the 30 min button hope that works Bimo

Like some others, I took the back off and replaced the tape holding the connecters from the battery (there are two pieces of tape, at the end of the ribbons. I was not sure which was the battery, so I found a YouTube video on how to replace the battery). So far, replacing the tape with normal black electrician’s tape seems to have done the trick.

I have the galaxy 3 and i put a cheep charger in it and that’s why it keeps turning off . Let the battery run down to 0 and get the right power cord.

Hi Folks.I am Franco in Stockholm. I have a galaxy tab pro 12,2 sm-t905 that love to turn off at 87% as well as 49 and so on. It keeps rebooting all the time and as soon the screen comes on,it shuts off and reboots all the time. So after rebooting 5-6 times I cleaned the screen from finger grease and it kept working fine until 47%,when it started to reboot again. When it starts shutting down I attach the power cord and all is well. THIS morning it turned off at 90% more or less so I testes by TURNING RHE DEVICE FROM HORIZONTAL TO VERTICAL POSITION and now the rebooting is gone .I am now down to 35% and all is well so far. I have had this issue for a long time and also changed to new battery only som months ago without no improvement. I hope this test is helpful to me as to you all out there. PS: I just love my tab,so I would like to keep it for a long time. Perfekt size for home and travel as in the car. Best buy I made.