Chosen Solution
My router randomly restarts and the power light stays amber for about a minute and then restarts again. This happens for about 10-15 minutes and then it will finally work again (usually). I’ve determined it is a hardware problem (flashed the firmware again and then tried a factory reset) (the manual states if the power light is amber for more than 20 seconds it’s probably a hardware issue). I have called netgear support and they refuse to help me. I want to fix it, but I don’t know what part to replace or even check.
So, I believe I figured out the issue. The person from whom I bought the router gave me a power supply that didn’t originally come with the router. I believe that was causing the router to overheat and restart.
You’re hitting a catch twenty-two issue, the cost of the router is quite low and Netgear does not offer schematics for servicing it. Having someone service this router would likely cost more than the replacement, and even if you tried to debug it your self the lack of a schematic and boardview makes this almost imposable. The only thing I can aim you to is see if a new power brick fixes the issue. If not, it’s time of a new one.
Hi, Have you checked underneath the router if the router feels hot to the touch? I’m wondering if a component is getting too hot and shutting down the router. You may have to open it up and check if any components, especially in the power supply section of the router are looking distressed or even ‘feel" hot when the router has switched off. Be aware of possible ESD damage if you go to touch any IC components. Disconnect the power from the device as well It would be interesting to see what happens if the cover is removed to see if it remains on all the time or still randomly shuts down. Just a thought
