Chosen Solution

Phone working fine for a week, now goes straight to voicemail for any local call coming in. Tech states I should change my number to a local area code. I have never had an issue with my number in all the years owning a phone, only with switching over to straight talk.

Hi @dmax , Check the following:

  1. Check the Call forwarding unconditional setting Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring. From the Home screen, tap Phone > tap Menu > tap Settings > tap Call settings > tap Call Forwarding > tap Always Forward > disable
  2. From the Home screen, tap Apps > tap People > tap the name of the desired contact > tap Menu > clear the All calls to voicemail check box.

That didn’t work for my Alcatel. My phone also suddenly went straight to message bank. All my settings were right so I did 3 things and bingo it works again. Not sure which one fixed it though. 1. I turned off Wifi. 2. I removed the app radarbot. 3. I turned off message banks ability to modify the system of my phone. I did this by going into Apps, tap message bank and right down the bottom of page, tap turn off or disable their ability to modify the phone. My phone now rings after 2 months of silence. Update. I had to turn the massaging permission back on but my phone now works.