Chosen Solution
Lately when I have my ear buds plugged into my phone it starts randomly doing different functions. If it turns a certain way it will randomly start playing Spotify despite the app not even being open. If I’m on YouTube it’ll randomly pause and play the video. Multiple times it’ll pop up with the menu asking me what app I’d like to use to perform this function when I hadn’t been trying to do anything. It only does this when the ear buds are in. If its of any importance I have two small cracks on the side of my screen but that happened months ago before this problem occurred.
Hi @popcornscavenge , Your phone may be suffering from ghost touching. This could be related to the two small cracks in the screen which initially may not have been a problem but it may have gotten progressively worse. Try starting the phone in safe mode to eliminate the remote possibility that it is a downloaded app that is the cause of the problem. If it doesn’t occur when using the phone in safe mode, then a downloaded app is the cause of the problem. The trick is to find out which one. The more likely problem is that it is a faulty touchscreen (digitizer). It cannot be repaired, it has to be replaced.
Actually I think the headphone jack is either corroded / liquid damaged, very dirty contacts or worn out inside. This would cause the phone to think the play button is being pressed on the earphones intermittently. I would recommend cleaning the headphone jack. I do these by using isopropyl alcohol and a cotton swab with some of the cotton removed to let it fit in the headphone jack and spin it a few times to clean. I start off with tweezers first carefully if there is dust.
I’m pretty sure the problem lies in the headphone jack. I’ve had the same thing occur to me the past few weeks, whenever i plug in the headphones or earbuds my phone goes crazy, pressing random things and doing random functions. But I’ve noticed that it only does that with wired headphones, i have Bluetooth connectable ones and whenever i connect none of that happens. So my advice would be to check for any dirt in the headphone jack itself and clean it out with a cotton swab and if that doesn’t help then possibly suggest buying wireless headphones or earbuds or bring the phone to a professional who can take a closer look at it.
I had the problem of my phone going crazy with wire ear buds. I simply blew into the internal jack a couple of times and it seems to have rectified the problem.
I had same issue. for me the issue was one of the wires on my earbuds (the one that had a mic and control buttons) was cracked and fraying . I figured that it was shorting out sending false control signals to the phone. I know this could cause more problems, but they were cheap, very thin gauge wires soo I just clipped that whole line off and tested it - issue resolved. To keep it fixed till I could get a new set of buds I made sure to separate the wires a bit more and insulate each with elec. tape.
I was having the same problem today and it was driving me crazy. Tried cleaning out the headphones jack with canned air and rubbing alcohol on a Q-Tip and that seemed to fix it! Thanks for the help.
