Chosen Solution

I have the 6th generation Nano, and it keeps turning itself off after playing music for about 2 minutes. Battery shows it’s charged and good to go. I turn it back on and resume the song that was playing and it goes for about 2 minutes and turns off again. I have looked on Apple’s website and others for answer to this problem but have not seen any questions pertaining to this problem. Any ideas?

Yes when pushing in the headphones, they have to click. No shiny part should be showing.

Make sure your headphones are pushed all the way in.

Same problem - Different solution: Check your jack for JUNK! Shine a flashlight in that hole. I found some POCKET LINT that was jammed in the socket preventing the headphones from fully seating. I used an ordinary toothpick to sweep it out. Works great now!

if you look closely at your head phone jack you will notice the he phones aren’t all the way inn to you half to push them all the way you will hear a pop and the sound causality will be better

Well I had same issue and the FM radio could not see the antenna (audio plug). Here I was blaming a firmware update :o(. But I saw this post and double checked plug , appeared to be in all the way. I could not apply anymore pressure. Then I tried a bent paper clip in the slot and out popped a bit of pocket lint! All is working now. Check the lint trap!!! Jim

Have had three new nanos all ended up doing same thing volume going down by its self. Apple has problem with these and knows its in moisture getting in some where( thinks its volume bottoms ) I cut off end to a charging cable and left in when running with my nano. Did not help same thing happened on third nano. Try taking dry toothbrush and cleaning charging port and head phone port, helps sometimes! Apple needs to own up to problem just like they finally did on iPhone antenna / bumper problem. Class action suit would help on nano problem!

i have rtried that with several headphones but it not working any ideas?? do i just leave it all day with them plugged in ? help me i need it fixed asap

the same thing happened with my ipod classic. i plugged in my headphones to listen to music like normal. it shut off after 2 min. i realized there was a TINY part showing which means it wasnt fully plugged in all the way. i plugged it in further, it made a click, and now i no longer have this problem. i thought how weird, this is the first time i havent plugged it in all the way.

In sheer frustration after ensuring headphone jack was completely fully engaged and still cutting out, I took a small pin and and carefully inserted, I saw no lint come away but had no problem after. Just wondering if something had come out of alignment internally. Worth a try

That’s nice but the only Apple store near me is always packed and there’s a wait that is just too ridiculous for me to wait in just to get my nano looked at. Don’t know about you but if you leave your iPod in your car in the dead of winter or summer I think the temp extremes can damage the internals of the device, but since Apple can’t prove that they just replace it, so good for us I suppose.

It is probably just an Auto-Lock thing your iDevice turns off every minute automatically. You can alter the Auto-Lock setting on a full iDevice like an iPhone, iPad, or iPod touch, however, you cannot change this on an iPod nano. It is not a flaw in the programming, yet somewhat annoying sometimes.

Thx for the help. Fixed the problem . Pocket lint in the ear bud adapted hole. Jay

I read this post skeptical that using a paperclip in the headphone jack would work. I gave it a try. I did not see any lint come out (blew in the jack afterwords) but voila, it now works! Wish I would have read this while on vacation….

Ear buds all the way in and the radio had no signal, So I got the ear bud jack wet and I got a radio signal and the nano works! When the jack dries I have to get the jack wet again. I just put a small, small amount of neosporin on the jack…so far so good

The ear jack cleaning did not work for me. However, I noticed that if I plug the I-pod into the charger and plug it in, it does not shut off after a minute. Battery says it is fully charged, so not sure why it is going to sleep unless it is plugged in.

Nancy just answered MY SAME QUESTION…… push in the ear phone all the way flush and VIOLA……IT WORKS. Thanks Nancy

My does the same thing I don’t know why tho

I have found that if I leave in my pocket that lint gets in the Jack and doesn’t allow contact. I blow mine out with air every now and then and works fine. If you use can air make sure the can is up right and blow air not liquid. Hope this helps

Mine started off like that, only playing 30 seconds then turning off, unless it is plugged into a power source. The jack is in all the way, have made sure it’s clean. Now I can’t get it to connect to a computer at all. Any ideas?